Refund & Return Policy

Refund & Return Policy

Last updated: August 3, 2026

At Revolution Skincaring, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help. Please read our policy carefully before initiating a return.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

  • The item must be returned within 30 days of the delivery date.
  • The item must be unused, unopened, and in its original packaging.
  • Proof of purchase (order confirmation or receipt) must be provided.

Due to the nature of skincare products and hygiene reasons, we are unable to accept returns on opened or used items, unless the product is defective or damaged upon arrival.

2. Non-Returnable Items

The following items are not eligible for return:

  • Opened or used skincare products
  • Gift cards
  • Sale or clearance items (unless defective)
  • Items not in their original condition or packaging

3. Damaged or Defective Items

If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at [beoocvop@gmail.com] with:

  • Your order number
  • A description of the issue
  • Clear photos of the damaged or defective product

We will arrange a replacement or full refund at no additional cost to you.

4. How to Initiate a Return

To start a return, please follow these steps:

  1. Email us at [beoocvop@gmail.com] with your order number and reason for return.
  2. Wait for our team to review your request and send you return instructions (within 1–2 business days).
  3. Ship the item back to us using a trackable shipping method. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
  4. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Please do not send items back without first contacting us. Unauthorized returns may not be processed.

5. Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that your bank or credit card provider may take additional time to post the refund.

If your refund has not appeared after 10 business days, please contact your bank first. If the issue persists, reach out to us at [beoocvop@gmail.com].

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a defective item for the same product, please contact us at [beoocvop@gmail.com] with your order details and photos of the issue.

7. Sale Items

Only regular-priced items may be refunded. Sale or discounted items are final sale and cannot be returned or refunded unless they arrive damaged or defective.

8. Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (wrong item sent, defective product, etc.). We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

9. Contact Us

If you have any questions about our Refund & Return Policy, please don't hesitate to reach out: